Privacy Policy
Last updated: 1 July 2026
ykeo Pty Ltd ("ykeo", "we", "us") respects your privacy. This policy explains how we collect, use, store, and disclose personal information, and how we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It applies to our website at https://ykeo.com and to our dealings with clients, prospects, and visitors.
What we collect
We collect personal information you provide directly: your name, company, work email, and any details you include when you submit our contact form.
We also collect limited technical information automatically when you visit the site, such as pages viewed and general analytics data, used to understand site performance and improve the experience.
Why we collect it
We collect personal information only where it is reasonably necessary to provide a service you have requested: to carry out and return a review, to respond to an enquiry, to arrange a call, and to deliver and administer engagements. We collect it by lawful and fair means, with your knowledge.
How we use submitted outputs
An output you submit for a review is used solely to perform the review you have requested and to communicate the result to you. We do not publish, sell, or share your submitted output. We treat client and prospect material as confidential.
Disclosure
We do not sell personal information. We do not disclose it to third parties except where you have consented, where it is necessary to provide a service you have requested (for example a service provider that supports our operations under confidentiality obligations), or where we are required or authorised by law.
Storage and security
We store personal information using commercially reasonable measures to protect it from loss, misuse, unauthorised access, disclosure, or modification. We retain it only for as long as necessary for the purpose it was collected, or as required by law, after which we take reasonable steps to destroy or de-identify it.
Overseas disclosure
Some of the tools we use to operate the business may store data outside Australia. Where that is the case, we take reasonable steps to ensure recipients handle personal information consistently with the Australian Privacy Principles.
Data breaches
If a data breach occurs that is likely to result in serious harm, we will respond in line with the Notifiable Data Breaches scheme under the Privacy Act 1988 (Cth), including notifying affected individuals and the Office of the Australian Information Commissioner where required.
Access and correction
You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date, or incomplete. To make a request, contact us using the details below.
Cookies and analytics
We use cookies and analytics to understand how the site is used and to improve it. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.
External links
Our site links to external sites we do not operate, including hcd.ai. We are not responsible for the content or privacy practices of those sites. We encourage you to read their privacy policies.
Complaints
If you believe we have breached the Australian Privacy Principles, contact us first and we will respond within a reasonable period. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.
Contact
For any privacy enquiry, email us using our contact form.
This policy may be updated from time to time.